Fast Shipping! Order before 2 PM Pacific Time Monday to Friday & we will ship your order the same day! Shipping method depends on the type & number of items ordered. Does not apply to framed posters. Read more...

Framed posters at low prices! Our framing is done in-house so you don't have to wait weeks to get your order. We offer the best value for quality metal poster frames. Read more...

About Us: Online since 1997, with many thousands of satisfied customers, 123Posters is the safe, reliable place to shop for posters, prints, and framed art. We are located in Northern California. We offer everyday low prices without gimmicks, a full no-quibble money back guarantee, & top notch service. Family friendly web site, too. Read more...

You are here: Home Help Returns and Satisfaction Guarantee

This page describes our satisfaction guarantee, and damaged/returned merchandise policies at 123Posters.com.

 

DAMAGE

If your product is damaged in transit or is defective in any way, we will gladly replace it. Call us toll-free at (800) 613-2553, or send an e-mail to info@123Posters.com, for simple instructions to get a replacement delivered. For quick service, please remember to include your order number.

 

OUR SATISFACTION GUARANTEE

If you are not satisfied with any item you have purchased from us, you may return it for full refund or credit within 30 days from the date of purchase. To return an item, you must have a Return Merchandise Authorization number (RMA). Please call (530) 604-3809 to request an RMA number, or send an e-mail to info@123Posters.com. For quick service, please remember to include your order number.

Note: The item should be in its original packaging. You are responsible for return shipping. All refunds will be paid by check, unless you prefer to have a credit toward future purchases.

 

Are you worried that your posters might be damaged in transit? Click here to see how we pack and ship.